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| Category: | General - Books | By: | New Riders |
| More info: | www.newriders.com ... | Author(s): | Cliff Atkinson |
| Pages: | 222 | Year of publication: | 2010 |
When audiences are happy, the backchannel vastly extends the reach of ideas and creates a new sense of community and connectedness.But when they are unhappy, the intersection of frustrated audiences with unaware presenters can often create dramatic & public breakdowns of communication - and even mob mentality.In this book, communications consultant Cliff Atkinson shows that if these new kinds of audience participation are embraced and the conversations properly handled, the outcome can be a » Read more... | ![]() |
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When audiences are happy, the backchannel vastly extends the reach of ideas and creates a new sense of community and connectedness.But when they are unhappy, the intersection of frustrated audiences with unaware presenters can often create dramatic & public breakdowns of communication - and even mob mentality.In this book, communications consultant Cliff Atkinson shows that if these new kinds of audience participation are embraced and the conversations properly handled, the outcome can be a new, more effective form of communicating.

