Mensys Online Shop
Delivering the Customer Experience: Creating Attainable Dreams
| Category: | General - Books | By: | CreateSpace |
| More info: | www.createspace.com ... | Author(s): | Mark F. Dorgan |
| Pages: | 116 | Year of publication: | 2010 |
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This book is about how to deliver a great customer experience, so that you can create a successful retail business or transform an existing one. It will focus first on listening to customers, engaging them in a meaningful conversation and delivering the lifestyle experiences that make them come back. |  |
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Delivering the Customer Experience: Creating Attainable Dreams