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Agile Project and Service Management: delivering IT Services using ITIL, PRINCE2

Category:General - Books By:The Stationery Office Books
More info:www.tso.co.ukAuthor(s):DSDM Consortium
Pages:198Year of publication:2010

The ability to effectively sustain IT systems and react to change is likely to impact on any organization's bottom line, due to the huge investments that organisations make in these systems.This means that an ad hoc approach to IT Service management is not an option. It is absolutely vital to be able to control change projects and be agile in doing so, in order to focus on business value, good return on investment, speed to market, and delivery of solutions in response to  » Read more...

Agile Project and Service Management: delivering IT Services using ITIL, PRINCE2

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Partnr.DescriptionEuro *US$Euro incl. VAT 
A78319 Agile Project and Service Management: delivering IT Services using ITIL, PRINCE2 and DSDM Atern25.9435.0027.50

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The ability to effectively sustain IT systems and react to change is likely to impact on any organization's bottom line, due to the huge investments that organisations make in these systems.This means that an ad hoc approach to IT Service management is not an option. It is absolutely vital to be able to control change projects and be agile in doing so, in order to focus on business value, good return on investment, speed to market, and delivery of solutions in response to change.Understanding & employing ITIL, PRINCE2 and DSDM Atern together can provide the potential for a well-run and cost-effective IT infrastructure which is responsive to change.Key features:- A roadmap and action plan for implementing the approaches;- Case studies from companies who have implemented all or some of these best-practice approaches;- Glossaries covering the terminology used in the three approaches.