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Defining IT Success Through The Service Catalog: A Practical Guide, Second

Category:General - Books By:Pink Elephant, Inc.
More info:www.pinkelephant.com...Author(s):Troy DuMoulin, Rodrigo Flores, Bill Fine
Pages:132Year of publication:2008

This edition gives practical guidance on how to setup & develop the structures if the Service Catalog. Readers learn how the Service Catalog plays a critical role in demonstrating real value to the consumers of IT services, including:- Business Customers;- Business Users;- Peer IT Groups.

Defining IT Success Through The Service Catalog: A Practical Guide, Second

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This edition gives practical guidance on how to setup & develop the structures if the Service Catalog. Readers learn how the Service Catalog plays a critical role in demonstrating real value to the consumers of IT services, including:- Business Customers;- Business Users;- Peer IT Groups.