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Defining IT Success Through The Service Catalog: A Practical Guide, Second
| Category: | General - Books | By: | Pink Elephant, Inc. |
| More info: | www.pinkelephant.com... | Author(s): | Troy DuMoulin, Rodrigo Flores, Bill Fine |
| Pages: | 132 | Year of publication: | 2008 |
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This edition gives practical guidance on how to setup & develop the structures if the Service Catalog. Readers learn how the Service Catalog plays a critical role in demonstrating real value to the consumers of IT services, including:- Business Customers;- Business Users;- Peer IT Groups.

