Mensys Online Shop
Best Practice for Service Support
| Category: | General - Books | By: | The Stationery Office Books |
| More info: | www.tso.co.uk | Author(s): | OGC |
| Pages: | 308 | Year of publication: | 2001 |
Service Support focuses on ensuring that the customer has access to appropriate services to support business functions. Issues covered include Service Desk, Incident Management, Problem Management, Configuration Management, Change Management and Release Management. |  |
All prices are in Euro excl. VAT (19%, for books 6%) and excl. shipping.
E-mail or call us at +31 (0)23 548 20 20 for licences, upgrades and other questions.
Service Support focuses on ensuring that the customer has access to appropriate services to support business functions. Issues covered include Service Desk, Incident Management, Problem Management, Configuration Management, Change Management and Release Management.