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| Category: | General - Books | By: | Packt Publishing |
| More info: | www.packtpub.com ... | Author(s): | David Merel, Barrie Dempster, David Gomillion |
| Pages: | 224 | Year of publication: | 2009 |
What you will learn from this book:- Install, configure, and deploy Asterisk to build a fully-featured telephony system;- Install and use FreePBX;- Connect your Asterisk server with your phone service (via PSTN, SIP, etc) as well as learn to deploy some basic PBX features such as queues, voicemail & music on hold;- Determine how calls are routed through the Asterisk server by creating a dialplan;- Create extensions, distribute calls in an orderly fashion using queues, and » Read more... |  |
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What you will learn from this book:- Install, configure, and deploy Asterisk to build a fully-featured telephony system;- Install and use FreePBX;- Connect your Asterisk server with your phone service (via PSTN, SIP, etc) as well as learn to deploy some basic PBX features such as queues, voicemail & music on hold;- Determine how calls are routed through the Asterisk server by creating a dialplan;- Create extensions, distribute calls in an orderly fashion using queues, and present callers with a greeting using automated attendants (IVR);- Install & learn how to monitor, record, and capture detailed call logs;- Install & use asterCRM (customer relation management solution) to streamline your business operations;- Gain knowledge of security precautions, network deployment recommendations as well as maintenance tips such as backups and preparing disaster recovery plans for keeping the Asterisk system running smooth and secure.