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Asterisk is the leading Open Source Telephony application and PBX software solution. It represents an effective, easy-to-administer, and accessible platform for running enterprise telephony requirements.Over the course of eleven chapters, this book introduces the reader to topics as diverse as Advanced Dial Plans, Network Considerations, and Call Routing, through to Localization, DAHDI, Speech Technology, and Working with a GUI. The book also covers the more nebulous aspects of being an  » Read more...

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Asterisk is the leading Open Source Telephony application and PBX software solution. It represents an effective, easy-to-administer, and accessible platform for running enterprise telephony requirements.Over the course of eleven chapters, this book introduces the reader to topics as diverse as Advanced Dial Plans, Network Considerations, and Call Routing, through to Localization, DAHDI, Speech Technology, and Working with a GUI. The book also covers the more nebulous aspects of being an Asterisk professional such as evaluating customer requirements & pitching for contracts.What you will learn from this book:- Master advanced dial plans, call routing considerations, and speech technologies;- Learn all about AGI, AMI, ENUM, and DUNDi;- Discover how to build an enterprise-scale Asterisk-based solution for mission-critical applications;- Discover the DAHDI framework, and the way it replaces Zaptel;- Understand how to apply localization & customization techniques in different territories;- Learn how to interface Asterisk with analog & digital telephony systems, as well as wireless technologies;- Appreciate what you need to do as an Asterisk professional when assessing customer needs, Quality of Service, pitching for business, and customer support;- Understand best practices through example code and detailed commentary.