Mensys Online Shop
Best Practice for Service Support
| Categorie: | Algemeen - Boeken | Van: | The Stationery Office Books |
| Meer informatie: | www.tso.co.uk | Auteur(s): | OGC |
| Bladzijden: | 308 | Publicatie-jaar: | 2001 |
Service Support focuses on ensuring that the customer has access to appropriate services to support business functions. Issues covered include Service Desk, Incident Management, Problem Management, Configuration Management, Change Management and Release Management. |  |
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Service Support focuses on ensuring that the customer has access to appropriate services to support business functions. Issues covered include Service Desk, Incident Management, Problem Management, Configuration Management, Change Management and Release Management.